If you own a roofing business, digital marketing is one of the best strategies out there to fuel your business’s growth, reach a wider audience, and boost your revenue. But, there seems to be a common question among many businesses about digital marketing….
What kind of marketing partner should you look for?
In this article, we will guide you to understanding the distinction between marketing training and marketing agencies for your roofing business. We will give you all the essential information so you can confidently choose the option that aligns with your needs.
Let’s take a look at what we’ll cover:
The difference between marketing training and agencies for roofing businesses essentially boils down to who is responsible for carrying out the marketing strategy and activities.
Marketing training and coaching is designed to help teams learn the skills and strategies they need to do the work themselves.
In other words, coaches don’t write blog articles and content for their clients; they teach the client how to write for themselves with guidance on how to improve.
Traditional inbound marketing agencies do the work for you. They provide guidance on what should be done and then complete those tasks. They deliver the completed work to the client for feedback and approval.
Marketing Training:
The marketing coach or trainer has the role of being a trusted advisor and educator.
They focus on helping your roofing business develop the skills and knowledge needed to succeed in their market.
They offer guidance and feedback as the client does the work for themselves. You can think of this as “in-sourcing.”
The marketing coach holds clients accountable and helps them reach their business goals.
Agency:
An agency helps clients achieve their business goals by executing a marketing plan.
Agencies strategize with the client and complete the work with the client's approval. You can think of this as “outsourcing.”
Marketing Training:
When hiring a marketing trainer, the internal marketing team will be responsible for applying what they learn and implementing their new sales, marketing, and customer service strategies themselves.
It is the responsibility of the client to execute work with guidance and advice from their coach along the way. The quality of the work depends on a team's willingness to learn and apply that knowledge.
Agency:
When hiring a marketing agency, the client does not do the work themselves. They give the agency the direction and budget to strategize efforts to reach business goals.
The client’s responsibility is to provide the agency with feedback and approval.
Marketing Training:
A marketing training relationship is typically finite. Once a client is trained on the skills and strategies the trainer provides, the trainer takes on a business coach role.
The training portion of the relationship usually lasts 12-24 months. The coaching portion will depend on how long the internal teams can apply and maintain what they’ve learned.
Agency:
An agency relationship depends on the marketing strategies and projects the agency was hired to execute.
This could be a project-based approach, like building a website or implementing a new CRM, or an ongoing retainer with quarterly objectives and projects.
When this relationship ends, however, the client will need to hire another agency to continue the work rather than be able to continue marketing efforts on their own.
The difference in the length of a relationship, in turn, affects the costs associated with each option.
Marketing Training:
Marketing training and coaching may have high upfront costs as the coach works closely with the client for a finite amount of time.
Once the internal client teams are trained and can execute work on their own, the relationship ends, as well as the financial costs.
The client becomes self-sufficient and doesn’t have to rely on outsourcing their marketing.
Agency:
Traditional marketing agency costs depend on the project they’re hired to do or if they’re hired as a retainer. If the agency is hired to do a one-off project, the cost will depend on the time and materials spent to complete it.
Suppose they’re hired as a retainer to complete ongoing projects such as blog publishing or social media posting. In that case, the client will continue to pay a monthly expense for as long as the relationship lasts.
Marketing Training:
A marketing trainer-client relationship is similar to a teacher-student relationship.
The trainer teaches the client new skills and how to apply them while giving constructive feedback.
Agency:
An agency-client relationship is more of a transactional relationship. The client owns the relationship and sets the direction and budget. The agency delivers the work to meet the client’s approval.
The client doesn’t necessarily know how the work is being done; they just see the final product.
So how do these differences affect who you choose to work with?
It depends on what you’re hoping to accomplish and what involvement you want in actually doing the work.
Marketing training can be a great option for roofing businesses that are just starting and don't have much marketing experience. Or for roofing businesses that have a good understanding of marketing but want to take their efforts to the next level by acquiring new skills or refining existing ones.
Investing in marketing training can help businesses improve their sales and marketing strategies, stay competitive, better engage with customers, and boost revenue, all while being self-sufficient.
You might consider hiring a sales and marketing coach if…
On the other hand, marketing agency services allow roofing businesses to outsource their marketing efforts.
They work with clients to understand their goals and execute projects based on the direction provided by the client.
You might consider hiring a marketing agency if…
Depending on your near and long-term goals, you may hire both partners over the course of your business’s lifetime.
Marketing training may help you with a long-term goal of becoming self-sufficient and training the right internal marketing and sales team members.
An agency may help you execute a short-term goal, like building a website or deploying a custom solution.
It may not be about who to hire but when to hire them.
"People don’t buy what you do; they buy why you do it."
– Simon Sinek
As a roofing business owner, you know your business, and it's needs better than anyone else.
Therefore, when choosing marketing training or agency service (or both), it's important to consider what will work best for your business in terms of budget, goals, and resources.
It's important to research and compare different options and to remember that the best approach may involve a combination of different strategies and services.
Ultimately, the key is to find a solution that empowers your team and drives growth and success for your business.
Have questions?
Are you interested in more information on sales & marketing training and coaching for your roofing business?
Schedule some time to talk with an advisor.
Sources:
https://www.webfx.com/digital-marketing/learn/in-house-marketing-vs-agency/
https://www.impactplus.com/blog/marketing-coach-vs-agency-how-to-explain-the-difference
https://www.bark.com/en/us/marketing/how-much-does-a-marketing-agency-cost/